Cornerstone Support Services will complete an in home consultation for each client. The consultation will be completed by an experienced Director of the organization who is experienced and very knowledgeable. The Director understands the concerns of clients and families and will work to address each concern and to support the family moving forward. The Director will develop in partnership with the client and their family an individual support plan. Using the information gathered at the consultation, a proposed Individual support plan will be developed in partnership with the client and their family.
This consultation process ensures that the right plan is created and enables the Director to match the best Support Worker to meet your family and loved ones needs. The Director will maintain contact with the client, family and Support Worker throughout the service contract to ensure complete satisfaction.
Cornerstone Support Services Director will be available to you as required, including an afterhours support line that provides for urgent response. The Director will review the plan outlining the detail of services, costs and payment expectations. The Director is there to support the family as a whole, reducing stress and strengthening relationships.
Cornerstone Support Services provides highly qualified Support Workers who have been through an extensive selection process. Each Support Worker possess the knowledge acquired through post secondary education in a related field, a minimum of two years of experience, current certification in CPR and First Aid and a positive Police clearance result. Each Support Worker will be matched with your loved one based on the individual’s unique needs and compatibility.
The Support Worker will follow the support plan developed in partnership with you and will maintain daily notes outlining the progress in respect to the support plan. The Support Worker will be in regular contact with you and the Director ensuring the Support Plan is meeting the expected outcomes. Each Support Worker will follow the Mission and Philosophy of Cornerstone Support Services and understand the importance of promoting Independence with dignity, compassion and caring.